Holly Shugart thank you so much for your review on precision auto. We also live in eugene oregon, and like you my alternator went out and had to get towed to precision auto. They got us in directly and we used AAA, which saved us some moolah. So because of your great review I chose precision auto and Carlos to do work on my car. They are everything you said and more. Big shout out to Carlos and his family at precision auto for putting us on the road again. 5 stars ,10 thumbs. Also the parts are guaranteed for 2 years or 24,000 miles, and can be fixed wherever you live. Thank you again Carlos and your staff for excellent service. You made our day. Celestia timmer